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May 20, 2026

What Should I Do If The Information On My Boarding Pass Is Incorrect?

airline boarding pass
 
What to do if the boarding pass info is wrong
 

Special reminder:
• Wrong passenger name: usually needs ticket reissue or change, do not delay
• Wrong time/flight: adjust the schedule or change the flight on time
• All corrections must be confirmed, and a new valid boarding pass must be printed

 

Emergency tip:
If time is tight, find airline ground staff immediately for priority handling.

Check the mistake first

Confirm wrong items: name, flight date, flight number, route, seat, departure time, etc.

Deal on the spot at the airport

Go directly to your airline's check-in counter or service desk.
Show your ID/passport and boarding pass to ask the staff to correct it.

Fix before boarding

Do not wait until the boarding gate; wrong info may stop you from boarding.

If before arriving at the airport

• Call the airline's official customer service
• Or modify via airline APP/official website
• Contact your travel agent if you booked via a third party

 

 

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